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“To become more effective and fulfilled at work, people need a keen understanding of their impact on others and the extent to which they achieve their goals in their working relationships. Direct feedback is the most efficient way for them to gather this information and learn from it.”
– Ed Batista
“Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things.”
– Winston Churchill